When will I get the download?

As soon as you have completed and paid for your order, I will immediately send you a separate email with the download links. If you pay immediately, you will even see the links directly on the end page (order confirmation page) of this shop.

Right of withdrawal for services & digital products

Digital products: The right of withdrawal expires prematurely for contracts for the provision of digital content if I have begun to fulfil the contract after you have expressly agreed that I may begin to fulfil the contract before the expiry of the withdrawal period, you have confirmed to me that you are aware that you will lose your right of withdrawal by giving your consent when the contract begins to be fulfilled, and I have provided you with a confirmation of the contract on a durable medium in which the content of the contract, including the aforementioned conditions for the premature expiry of the right of withdrawal, is reproduced.

Services:

Your right of withdrawal expires prematurely in the case of contracts for the provision of services if I have already fully provided the service before the expiry of the withdrawal period and you have previously given me your consent to start providing the service before the expiry of the withdrawal period and at the same time confirmed with this consent your knowledge that you will lose your right of withdrawal prematurely if I have fully fulfilled the contract.

If you cancel the service contract before I have fully provided the service (i.e. before the right of cancellation expires as described above), you owe me compensation for the partial services provided up to the time of cancellation. However, this obligation to pay compensation only exists if you have expressly requested that I begin providing the service before the cancellation period has expired and you have been correctly informed about the right of cancellation and the possible claim for compensation.

Since each service is an exclusive appointment, this appointment is reserved exclusively for you and other customer requests for this appointment will be rejected. In the event of a cancellation on your part, the appointment can no longer be given to anyone else. This is why this appointment can be canceled free of charge up to 14 days before the agreed appointment. After that, a refund of the costs is no longer possible. However, you know that in the event of an actual emergency, the appointment can be rescheduled up to 48 hours in advance without incurring any additional costs.

My business hours and telephone availability

My creative energies flow every day between 9:30 a.m. and 8:30 p.m. 😊.

Morning:
The morning is reserved for the development of new products and administrative tasks.

Meetings and coaching sessions take place between these times:

• Monday: 12:00 – 19:00
• Tuesday, Wednesday, Thursday: 12:00 – 17:00
• Friday: 12:00 – 16:00

My weekly courses:

• Tuesday, Wednesday, Thursday: 7:00 p.m. - 8:30 p.m.

Due to these intensive schedules, I am often difficult to reach by phone. If you would like to try anyway, the best time to reach me is between 12:00 and 17:00 on 030-2417-3330. Please understand that my phone is switched off during meetings and courses to ensure an undisturbed atmosphere. If you are unable to reach me by phone, I would be very happy to receive a message by email at support@cosmic-contact.de .

Difference between sessions and coaching

All sessions have a long, intensive preliminary discussion in which we discuss what is important to you. As soon as we feel that you are ready for the energy work, I will energetically dive into your various energy bodies and chakras in order to work directly on the issues described in the respective session. I usually channel a light language in the sessions to activate all of your energy bodies. All sessions are designed for your mental and physical well-being.

My coaching sessions are tailored to you individually, like a tailor-made suit for your needs. No two coaching sessions are the same, because everything arises in the moment. This means that you won't get a boring lecture in these coaching sessions, but rather lessons tailored specifically to you that focus entirely on your needs. You won't get any slides or templates. This means that you can book the coaching sessions yourself on the same topic more than once, and you'll always learn something new. That's what makes them so special.

Sessions such as coaching can also be recorded via Skype if you wish to have a recording made.

Attend my live courses:

All my live courses take place on EduDip . You will receive the same email that is used for digital downloads. You can find all other important information for each course in the accordion menu below the description text. To take part in a course, you must register on EduDip at least one hour before it starts. Simply click on the link in the email to put yourself on the participant list and save the access link. This way you can ensure that you can attend the course on time.

EduDip offers numerous advantages: It is a user-friendly platform that enables smooth participation in live events. With its stable technology and easy navigation, EduDip ensures a pleasant and uninterrupted course experience. The platform helps you to concentrate fully on the content of the courses and get the most out of each session.

Where does the session or coaching take place?

My coaching and sessions take place via Skype . Skype offers the advantage of a stable and high-quality connection that allows us to communicate clearly and effectively. In addition, the sessions can be recorded via Skype so that you can repeat and review the content at any time.

EduDip and Skype together offer an excellent platform for an optimal learning experience and individual support.

Where do you get your skills from?

My abilities have accompanied me since childhood. I have learned a lot through the loving support of my spirits and my galactic team. Over the last 19 years, during my practice at nebelduft.de, I have developed these abilities further. Now I am happy to share them with my Cosmic Contact customers. Please also read my " About me " page.

What happens after ordering?

After you place your order, you will receive two emails from me. First comes the order confirmation. The heart of the matter, however, is the extra email, which you can easily recognize by the little green alien in the subject line. This contains all the important information you need: the bank details for the transfer, the link to my scheduling page, where you can select your suitable date for sessions or coaching that you have already paid for, and other details.

If you have ordered downloads, they will be available to you after payment has been received - or immediately if you pay with PayPal or Sofortüberweisung. So you can get started right away.

Where can I find the link to the scheduling page?

I will show you the way to my appointment page in the email with the little green alien in the subject line, but also in the order confirmation email. There you can easily select and set a suitable date for your booked sessions or coaching. If you can't find the email straight away, just look for the order confirmation in your email spam folder. If you can't find it, I'll be happy to send you the order confirmation again by email. Just write to me at support@cosmic-contact.de.

How do I register for an appointment?

In the order confirmation email you will find a link to the scheduling page. Clicking on it will allow you to select a suitable date for your session or coaching. If you need support with this, I am happy to be available to you by email at support@cosmic-contact.de.

On each product page you will also find a video next to the product images that illustrates the booking process.

How can I pay you?

To offer you the best possible flexibility, the following payment methods are available:

• Prepayment by bank transfer
• PayPal
• PayPal Express
• Visa
• Mastercard
• American Express
• maestro
• UnionPay
• ShopPay
• Apple Pay
• Google Pay

This way you can easily choose the option that suits you best.

In which languages ​​can I book a session?

I offer sessions and coaching in both German and English. Although my English is good, I am not a native speaker, so it is not quite perfect. For those who speak Spanish, I would like to point out that unfortunately I do not speak Spanish.

The contents of my website have been translated into Spanish to give Spanish-speaking visitors the opportunity to experience the Light Languages ​​and to grasp the profound insights and spiritual wisdom in all their glory.

If you speak Spanish and understand English, we can hold the session in English.

How are prices displayed in my country?

The prices in my shop are displayed in the local currency. Unfortunately, I cannot convert the prices into US dollars. If you would like to see the prices in another currency, please use a currency converter such as Google.

Do you have any further questions?

I'm here for you! The quickest way to get your questions answered is via email. Just write to me at support@cosmic-contact.de, I'm happy to help you.

Would you rather call?

Due to numerous inspiring coaching sessions and enriching sessions, I am often difficult to reach by phone. If you would still like to try to speak to me, please call me on 030-24173330. Please note, however, that my phone is switched off during sessions to ensure an undisturbed atmosphere. I do not have an answering machine, so if I let it ring after 1-2 minutes and do not answer, you can simply hang up, because if I am actually available, I have the phone within reach.